I'm a designer and researcher with over 7 years of experience in design, and a previous career as a teacher and academic. My goal is to make software that helps people in their everyday lives, and that creates sustainable value for a business or furthers the mission of an organization.
I conduct research to understand people's mental models and the Job To Be Done of a product. I take care to understand the business constraints and help craft the strategic direction of the product.
I value the creative stewardship of ideas, from initial sketches to functional prototypes, and the give-and-take between team members to achieve the best product possible.
I create and test realistic prototypes to learn what works and what can be improved. I monitor feedback and performance to identify enhancements. Almost as valuable as the product itself, is the new understanding we gain from it.
I enjoy working within collaborative teams that are dedicated to craftsmanship, learning, and mutual respect. Building a trusting team and a sustainable process is a key part of my job.